Shipping policy
Last updated on 02/12/2023
Shipment processing times
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
We offer free 3-5 Business days shipping to the United States and Puerto Rico.
For orders placed within the United States and Puerto Rico, your order will be shipped via Amazon Shipping, USPS or UPS and arrive within 3-5 business days.
The following.European countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
For orders in the European countries listed above, your order will be shipped via Amazon shipping, DHL or another major international carrier and arrive within 3-5 business days.
Shipment confirmation & Order tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By visiting this page on our website: https://www.tidal-tank.com/pages/contact-us
- By sending us an email: info@tidal-tank.com